House of Paws
Sloth Plush Toy
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The exchange and return policy provides a window of 14 days to send us back the product. To be suitable for a return, the item should not be used, still have its tag, and be in the exact same condition and packaging that you received it.
Please note that the return shipping cost is the customer's responsibility, and all returns must be accompanied by a tracking number.
Once the items are received and inspected, we will notify you, and you will receive the refund posted to the payment method used in the original purchase. It usually takes one week, more or less depending on your card issuer's policy.
Do not hesitate to contact us if you have any questions. Thank you.
